Question
How can I get rid of comedones such as whiteheads -- tretinoin, clindamycin, alpha and beta hydroxy acids, benzoyl peroxide, glycolic acids all don't work!!!


(submitted by alias: charley)


Answer
Hi Charley,

comedones and whiteheads are two different things. Comedones are blackheads(
although they can be white, before oxidation and accumulated for not too
long a time) which are debris that clogged the hair-pores. Whiteheads are
milia which are hard grain-like crystals that clogged the sweat pores.
While Comedones have protruding exposed heads(tips), whiteheads(milia) do
not have any exposed heads.

Yes, you are right. Tretinoin, clindamycin, alpha and beta hydroxy acids,
benzoyl peroxide,and glycolic acids, all don't work.

I urge you to read the Q&A from the relevant categories(i.e. "Blackheads,
Comedones, Acne, & Pore Problems" and "Whiteheads" in our CyberBeautyBox
at http://www.pierrechenxu.com/) to gain much detail info pertaining to
your problem.

You can try a set of our Free samples which we are confident will help
solve the most part of your problem. I have pasted a copy of our text
version sampleset request form below for your order convenience.

Best Regards: Pierre

(Note: The actual sampleset form is removed from here to save sapce)



Question

(submitted by alias: )

Answer
Hi Damienne,

this drug is actually called Ortho Tri-Cyclen. It works by lowering your
body's hormone production. As such, acne that outbreak during puberty may
be helped, because acne during puberty is almost always caused by a sudden
increase of the body's hormones. If you have to take oral contraceptives,
then Tri-Cyclen seems to be a better choice amongst other pills, since it
can also at the same time help reduce your hormone production.


However, do note the following risks it may cause:

1. Blood clots, stroke, and heart attacks. The risk is even higher if you
are over 35 and a smoker.

2. Some studies have reported an increase in the risk of developing breast
cancer among women who use oral contraceptives.

Women who have blood clots, certain cancers, a history of heart attack or
stroke, as well as those who are or may be pregnant should avoid pills.

However, if you don't need contraceptives in the first place, then you
don't need Ortho-Cyclen to treat your acne, even though it is popularly
recommended to people who are unresponsive to topical anti-acne medication.


There's no need to treat acne by reducing hormonal activity. Increased
hormonal activity usually causes an increase of glandular activity,
producing an excess of oil. It is this excess of oily secretions that
caused the pores to clog, trapping bacteria, dirt, stale dead cells,
and all other debris. This leads to blackheads. If not treated it then
leads to acne.

So, as you can see, if one has a way to prevent the oily secretions from
trapping that debris in the pores, then there'll be no clogged pores, thus
no acne.

To prevent the oily secretions from trapping debris, you need good
effective cleansers that can really remove stale dead cells, dirt and all
other debris daily, The problem is that most cream cleansers in the market
do not really clean. They even deposit waxes into the pores to clog them.
Some people ended up using soap, trying to rid the excess oil, not knowing t
hat soap causes skin to dehydrate instantly, thus activating the sebaceous
glands to multiply their oil production internally to compensate the loss
of the surface oil. Soap also contains salt, which will harden any oily
debris, thus clogging the pores even more. When the increase oil production
inside the pores could not flow out due to the hardened debris clogging them,
it can also lead to acne. The dehydration caused by soap also leads to skin
rupture, thus allowing easy bacterial invasion into the skin, and leading
to acne too.

All drugs will to some extent cause some side-effects. As to whether Ortho
Tri-Cyclen will cause the skin to become more susceptible to UV-rays, I am
not sure.

Milia are not blackheads, and are more difficult to treat. They are salt
crystals accumulated in sweat pores. The salt debris is as hard as a rice
grain, and have no protruding heads like blackheads. Most aestheticians
treat by pricking them with a needle. This is not advisable.

Our cream-based scrubs work, but takes a longer time than removing
blackheads. The salt crystal will be dissolved gradually over a period of
a few weeks to a few months. This is so because the scrub cream cannot
get into the sealed sweat pores as easily as into the open hair pores
(where blackheads are found).

I urge you to try our whole range of products, but you need not buy the
actual retail set now. Request a sampleset, and I am sure you will
experience fast amazing results.

For your convenience I have pasted a copy of our text version sampleset
request form below here for you to complete.

(Note: to save space here, the form contents has been removed)

Best Regards: Pierre



Question
I have Whiteheads on both side of my face. 
I have tried so many Acne products, and so far none of them help.
Any uggestions will be greatly appreciated.

(submitted by alias: Duong)

Answer
Hi!

If you are having whiteheads(milia in medical term), anti-Acne products
wouldn't help much. Well, although most anti-acne products do have
anti-bacterial/anti-phlogistic actions which do help keep your skin clear
of bacterial spread, they won't clear the milia seeds clogging your sweat
pores. Whiteheads are very hard substances that clogged the pores. Some
people remove them by pricking with a sterylized needle, but it's not
advisable.

Our range of products(particularly, item nos. 31-0 and 011, 211, 311) can
help but will take more time than for clearing blackheads(comedones).
Blackheads are wax-like softer substances than the rice grain-like
whiteheads.

However, if, just in case you got mixed up, and what you mean is actually
comedones(which is actuall blackheads even if they are still white),
then you will find the above-mentioned very effective.

Have a Blessed Christmas and a Prosperous New Year!

Best Regards: Pierre


Question
Everyone including a lady who did my facial at
Adrien Arpel say I have beautiful skin, I would say I do
but I do notice tiny whiteheads around my cheeks and
under my eyes
this beautician said there is nothing I can do, is this
true?
Can you let me know what I can do to get rid of them?
and how about dark undereye circles
besides sleep and make-up? Also since we are on the
subject of facial features I noticed that my face is
small is there any way I can fatten
up just my face or de-empathize it's narrowness that to
me looks gaut?

Thank you,

complimented yet unsatisfied

(submitted by alias: Demi)



Answer
Hi Demi,

Whiteheads are milia seeds. They are embedded. Unlike
blackheads which can be quite easily squeezed out,
whiteheads have to be pricked out with a sterylized
needle. They are primarily accumulated sweat waste, and
salt from sweat and soap-based products that clogged the
sweat pores, and are as hard as rice grains. Treatment
will not produce results as fast as for blackheads, but
will be gradual. Avoiding the use of soap, and using an
effective cleanser that really cleanses, and application
products that do not promote cloggings to the pores
helps. If you would like to have a Free set of Pierre
Chenxu skincare samples matched to your skin, you can
visit http://www.pierrechenxu.com/ and submit your
particulars there.

Dark undereye circles may be due to natural deep-set
eyes which can only be conceal by makeup. If they were
not borned with, then adequate rest, sleep, and frequent
eye massage will certainly help. Besides, makeup is the
fastest way to conceal them. Apply a shade or two
lighter( of foundation cream ) than the other
surrounding areas of your face.

Likewise, for your small facial features, the best
solution is again makeup. Apply a brighter shade around
the narrow parts of your face. I do not know of any
effective means of puffing up narrow facial features by
way of skincare products applications.

Regards: Pierre



Question
I like to know if the wondergel works for the whiteheads too.
I also would like to know if a toner really is a must? And
would I do any wrong if I use a mask twice or thrice a week.
Thanks
(submitted by alias: Adrian)

Answer
Hi Adrian,

If you refer to the real 'whiteheads' correctly(which means
milia seeds), the answer is no. Whiteheads(milia seeds) are
embedded in sweat pores. They are as hard as rice grains, and
cannot even be squeezed out, unless pricked with a needle
(sterilyzed). If, however, you refer to them to mean the
pre-oxidized blackheads(which most laymen commonly referred
to them erroneously) that clogged the hair pores, then the
answer is yes.

By the way, for milia seeds, although it is very difficult to
remove them, it is possible to soften and dissolve them
gradually over a long period of time by using good and effective
cleansing products.

Toners were often erroneously referred to as astringents. Toners
are aqueous products(primarily water) with other active
ingredients for some other specific purposes. Basically, after
cleansing(especially with soap or any soap-based product), the
epidermis will dehydrate to some extent. Following up with a
toner will help to wet the skin, thus compensating the moisture
loss. This helps prevent any overactivity of oil production that
would otherwise be physiologically activated when skin was
dehydrated by the soap. Some manufacturers include humectants
(moisturizing agents) in toners to enhance misturizing properties,
while some will incorporate astringent ingredients to help
tighten pores. For Japanese products, toners(or they would often
refer to them as fresheners) can actually mean a mild liquid soap
or mild emulsifying agent. They are used as a followup after using
a cleansing cream. The cleansing cream is usually so greasy and
tacky, that requires another second cleansing to remove these
tacky stains. This 2nd cleanser is disguised as a toner(or
freshener), and the user is told to wet it on a cotton pad and
wipe over the face and neck after cleansing with their cream
cleanser.

However, the concentration of the active ingredients that are
incorporated to render the toners really effective in its
properties' claims varies from one manufacturer to another. As
such, you will find some are effective while others are not.
For Pierre Chenxu line, we made active toners to treat specific
problems, as follows:

Code  Description            Skin Type         Fl.Oz ML    Unit Price
---------------------------------------------------------------------
60    Calamine Toner         [Acneic]          4.59  130   $35.70
62    Witch-Hazel Toner      [Oily]            4.59  130   $25.70
63    Camphor Toner          [Clogged-Pores]   4.59  130   $25.70   
66    Aloe Toner             [Dry]             4.59  130   $25.70
67    Licorice Toner         [Sensitive]       4.59  130   $32.70
68    Vitamin C Toner        [Pigmented]       4.59  130   $32.70
69    Collagen Toner         [All]             4.59  130   $32.70

So whether a toner is a must, depends largely whether it's really
effective. Most toners also contain a high percentage of ethyl
alcohol in order to help preserve the product(due to water-borne
microbials since it's a aqueous product). Since toners are to be
left on the skin, the presence of alcohol contents will dehydrate
the skin in the long run. Pierre Chenxu toners, however, are
manufactured with a unique process that requires absolutely no
ethyl alcohols.

Masks are supposed to have treatment properties for some
specific flaws, or for improving the complexion.
Again, like toners, how effective they really are as claimed
depends on the types of active ingredients used and their
concentrations. Whether it should be used two or three times a
week depends on the manufacturer when the product was first
formulated. I'd like to caution, however, that many manufacturers
have not really done proper tests on real life cases to
determine the proper usage. As such, their recommendation may
not be reliable. You are still the best judge yourself. Even if
they could establish reliably the recommended usage guide, it
will still just be a guideline for average users. Everybody's
constitution is different, and their reaction to any product
also differs. So, again you are still the best judge yourself.
If using one time more seems to produce side effects or counter
its indication, then use less, and vice versa.

One more note of caution. Some companies produce masks in
powdered form for mixing with water. The resulting mixture is
like clay, and when applied it hardens within 5 to 20 minutes.
It can be warm or cold. Such masks are better avoided. The
hardened clay is porous. As the water in the mixture begins to
evaporate and dry up, it sucks away the moisture from your skin,
thus, causing dehydration. Despite whatever claims they made
that it will get your skin moisturized, etc.. it will still
suck away your skin's moisture and cause dehydration!!!
They have no basis to support their claims. Some of these
categories of masks will even heat up on your skin as it dries
up upto about 40 deg Celcius. To some more sensitive skin, it's
enough to cause burn, which will eventually develop into brown
patches of hyper-pigmentations. For others, there's a risk of
even causing a stroke! As your face heats up, facial blood
vessels will be dilated, allowing an abundant amount of blood
to rush up to the face(and of course the whole head as a
result). If this is performed while in a lying position, the
risk is even higher. The sudden surge of blood might cause one
of the tiny arteries or veins to burst. So don't take chances!
Many beauticians/aestheticians are just too bold(due to lack of
knowledge). They sell these products and perform treatments
without any slightest clue of their possible dangerous outcome.

For the Pierre Chenxu line we have the following active masks,
each for a specific purpose:

  Code  Description                  Skin Type   Fl.Oz  ML    Unit Price
----------------------------------------------------------------------
50    Multiherbal AC-Mask          [Acneic]    1.41   40    $32.70
51    Sage Purifying Mask          [All]       1.41   40    $32.70
52    Witch-Hazel Astringent Mask  [Oily]      1.41   40    $32.70
56    Aloe Moisturising Mask       [All]       1.41   40    $32.70
57    Azulene Soothing Mask        [All]       1.41   40    $32.70
58    Horseradish Lightening Mask  [Pigmented] 1.41   40    $39.70
59    Herbal SR Mask               [Scar]      1.41   40    $39.70

If you would like to have a set of samples for your skin type,
please email your postal address and details of your skintype and
skin flaws, age, etc..

Regards: Pierre


Question
I am an 18 years old female.

I take a shower everynight and wash my face in the shower.  I
run on a treadmill for 20 min. every other day.  I don't wear
much make-up just base, and powder.
My zit starts out as a big red bumb, them it turns into a
'whitehead' which I can never pop what do I do?
I have very pail senstive skin.  The only thing I could think
of is maybe I don't get enough sleep or my make-up.  My base
is for sensetive skin and so is my powder.  I don't understand
I take very good care of my skin but yet it still breaks out.
I have just ordered your WonderGel so I hope that works.

Why don't you sell it in U.S.A?


Thank You
(submitted by alias: Malice1)


Answer
Hi Malice1,

It's not good to wash your face in the shower. If you use a
soap-based cleanser(or worse still your hair or body shampoo)
it will dehydrate your skinexternally, and causes your skin
to physiologically compensate for the loss of oil and
moisture by enhancing your sebum production activity. Soap
contains salt as part of its ingredients, which will also
harden up your oil secretions, thus causing your pores to be
clogged by hardened secretions. Meanwhile, the increase
activity in oil production underneath your skin will cause
more oil to be accumulated(since your pores are clogged)
resulting in more clogged pores and coarse skin. Also, never
allow your shampoo to drain down from your hair(carrying all
the dirt and bacteria along) to your face. External dehydration
causes skin to rupture and avail itself to bacterial invasion.
All these resulted to your breakouts, once your body feels weak
due to stress or lack of rest/sleep. If you were to use a cream
cleanser in shower, then it will have no cleansing effect at
all, once the cream is mixed and diluted with water. Thus, your
skin's dead cells and debris were left to accumulate, resulting
to status quo.

Drink plenty of plain water and have adequate sleep and rest
will help a lot. Zits will not form into 'whiteheads', medically
known as milia seeds. Zits are caused mainly by blackheads(though
they may not necessarily appear black. They turn black only over
a long period of time upon oxidation. The medical term for
Blackheads is Comedones) Whiteheads are as hard as rice grains
though much tinier, and cannot be easily squeezed. You need to
prick it with a sterilized needle. Whiteheads are mainly formed
in sweat pores, unlike blackheads which are found in hair pores.
Whiteheads, being more stubborn and embedded deep in the tinier
sweat pores is more difficult to treat, but over time they still
can be rid off, with good proper skincare routine and efficacious
skincare products.

Your current sensitive condition is also enhanced by dehydration
caused by improper cleansing. Without proper cleansing(correct
method and effective cleansers) makeup should be avoided for the
time being. Makeup contains colored pigments(Iron Oxides) which
are hard grainy substances that will certainly clog your pores
even more. However, if you do have an effective cleanser to
effectively remove them daily, then it's not a problem to use them.

Wondergel does help in removing your clogged pores more
effectively, but it cannot be used daily as a cleanser. Three
times a week is recommended, not more. For your current condition,
if you are prepared to take my advice, I would like to recommend
you a set of 4 to 5 items, which I will send you as FREE samples.
You need, however, to pay only the postage which cost about $10,
but you'll pay only upon receipt. You will need to stop using all
other products to see rapid improvements.

If you want me to proceed with sending the samples, please let
me know.

By the way our products are already sold in the US online since
early this year. We have also a couple of customers who have
applied to become our distributors after being convinced of and
having full conviction in our product quality and efficacies.
You are also welcome to apply as one of our valued distributors
later when you are convinced of our product quality and
efficacies. We grant distributorships only to our customers,
because they can then represent our products with genuine
conviction, after being convinced themselves first.

Regards: Pierre